Privacy Policy

1. Information We Collect

IokeHX collects information you provide when requesting energy assessments, technical consultations, or pilot program participation:

• Contact Information: Name, email address, phone number, job title
• Company Information: Company name, facility location, industry type
• Facility Data: Number of dryers, energy costs, operational challenges
• Technical Information: Equipment specifications, energy usage patterns
• Website Analytics: IP address, browser type, pages visited, time spent on site

2. How We Use Your Information

We use collected information for the following business purposes:

• Provide energy recovery assessments and technical consultations
• Develop custom heat recovery solutions for your facility
• Communicate about pilot program opportunities
• Send technical documentation and product specifications
• Improve our services and website functionality
• Comply with legal obligations and industry regulations

3. Information Sharing

IokeHX does not sell or rent your personal information. We may share information in limited circumstances:

• Service Providers: Trusted partners who assist with engineering assessments or installations
• Business Partners: Authorized distributors or OEM partners (with your consent)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of business assets

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Secure data transmission using SSL encryption
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical and electronic records

5. Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services and support
• Maintain business records for operational purposes
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Contact information for active prospects and customers is retained indefinitely for business continuity purposes.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request information about what data we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to business and legal requirements)
• Communication Preferences: Opt out of marketing communications at any time

To exercise these rights, contact us at info@iokehx.com.

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide relevant content and information

You can manage cookie preferences through your browser settings.

8. Third-Party Services

Our website may contain links to third-party websites or services. This privacy policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

IokeHX services are designed for businesses and industrial facilities. We do not knowingly collect personal information from children under 13 years of age.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this page
• Sending email notifications for material changes (if you have provided contact information)

11. Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us: